Frequently Asked Questions


What is your cancellation policy?

A 30% deposit is required upon booking.

Reservations cancelled or reduced with less than 7 days notice prior to 9AM of check in day are non-refundable and will be charged to the credit card on file.

All cancelled reservations are subject to a $30.00 administration fee.


Do you allow pets?

Yes, pets are welcome at our Blue, Yellow and Orange Chalets only.  We do ask that owners clean up after their pets and that the animals are never left unattended in the Chalets. Pets are not permitted on the furniture and owners will be liable for any damaged incurred.


Are visitors welcome?

Guests are welcome to have extra visitors during their stay.  Reservations are based on double occupancy and there will be a $10.00 per person charge for any overnight visitors. Children under 12 can stay for free.


Is there a smoking policy?

Our chalets are smoke-free.  Any smoking will be subject to a minimum $250.00 fee for cleaning and fumigating.


Is internet available?

Free wireless internet is available to all our guests